Oura offers gift cards, good for purchases only on the Oura online store. Oura gift cards are not redeemable at our in-store retail locations.
How to Purchase Oura Gift Cards
How to Redeem Oura Gift Cards
How to Check a Gift Card's Balance
Troubleshooting
More Information
How to Purchase Oura Gift Cards
Physical and digital gift cards can both be purchased from the Oura gift card page. Note gift cards are only available for purchase and redeemable in the US.
Gift cards can be purchased in any amount between $25 and $1,000 (USD only).
We accept credit cards or debit cards issued by Visa, MasterCard, American Express, or Discover as forms of payment for the purchase of gift cards. Card values cannot be changed after purchase.
Digital gift cards are emailed directly to the recipient on the delivery date you choose during checkout. Physical gift cards are sent via USPS First Class Mail, UPS Ground, UPS 2-4 Day, or UPS Next Day. Based on the delivery method selected, gift cards should be delivered within 2-10 business days.
Gift cards are not refundable. If you have additional questions, contact the gift card issuer's customer service.
How to Redeem Oura Gift Cards
To claim an Oura digital gift card that was sent to you, click on the "View My Digital Gift Card" link in your email. It will direct you to a gift card page where you can view the card's balance, gift card number, and PIN.
Oura gift cards can be used at checkout on the Oura online store for any authorized product, including the Oura Ring, chargers, shipping, taxes, extended warranties, and the Oura Membership paid at the time of Oura Ring purchase. Gift cards can't be used in Membership Hub to pay monthly or annual memberships after your ring purchase.
Gift cards cannot be used to purchase other gift cards. If the balance in your shopping cart exceeds the balance on your Oura gift card, you can pay the remainder with one of our other accepted payment methods.
If you purchase an Oura product with a gift card and return it for a refund, the refunded amount will be returned to the original gift card. If you used a physical gift card and no longer have it, contact ouraring@giftcardhelp.com with your transaction ID for assistance.
How to Check a Gift Card's Balance
You can check the balance of your Oura gift card by:
- selecting the "View My Digital Gift Card" link in your gift card delivery email OR
- applying the gift card to a purchase in your Oura shopping cart OR
- Selecting "Check Balance" on the Oura gift card page
Oura gift cards do not expire, and any remaining balance on the gift card can be used toward future purchases. Oura gift cards cannot be refilled or have more funds added to the balance.
Monetary amounts on gift cards cannot be refunded. However, in some areas you may be eligible to have a balance of $10 or less refunded to you. Contact the gift card issuer at 866-973-9414 or ouraring@giftcardhelp.com for assistance.
Troubleshooting
If you have trouble applying an Oura gift card toward your purchase, please note that your shipping and billing addresses must both be in the US for a gift card to be accepted.
Within a single order, Oura gift cards can be combined with:
- Any valid credit or debit card issued by Visa, Mastercard, American Express or Discover
- PayPal
- Affirm (the cart balance must be greater than $50 after the gift card is applied)
- Additional Oura gift cards
Within a single order, Oura gift cards cannot be combined with:
- FSA & HSA payments
- Express payment types: Apple Pay, Google Pay, or PayPal Express
Other tips:
- If you copy and pasted the gift card number into the checkout field, check to see if there is an extra space after the card number
- Even if your gift card(s) cover the full cost and your total is $0 at checkout, you’ll still need to enter a credit card to complete the order (you won't be charged)
Your Oura gift card should be guarded and treated as cash. To report a lost or stolen gift card, please contact the gift card issuer's customer service. If you have any problem redeeming a gift card, contact our Member Care Team.
Further information is available in these FAQs.
