Within My Orders, you can view your order details, confirm your ring size, track shipments, start a return or exchange, or access the Membership Hub to manage your Oura Membership details.
How to Log In to My Orders
Confirm Ring Size
Manage Orders
Start an Exchange or Return
Manage Oura Membership
More Information
How to Log In to My Orders
- Visit ouraring.com/orders. You can also find direct links in your order and shipping confirmation emails
- Enter your Oura Ring account email used to place your original order. If you received Oura as a gift, this would be the email address your gift giver entered into the "Recipient Email" field
- Click Get code
- Check your email for a sign-in code. Note that this single-use code expires within 15 minutes
Under Purchases, you can:
- Confirm your ring size
- Track orders and find shipping details (including the SO-XXXX sales order number)
- Start a return or exchange
- Cancel an order if you haven't confirmed your Oura Ring size or if the order hasn't been selected for shipping yet
Confirm Ring Size
Once you've received your sizing kit and found the right fit, you'll need to confirm your Oura Ring size through the My Orders portal. See how to confirm your ring size.
If you ordered multiple rings in the same order, they will not ship until every item in the order has been confirmed with a size.
Manage Orders
Please see the Manage Your Orders article for information on how to track shipments, change your ring size, cancel your order, or change the delivery address.
Start an Exchange or Return
More information about our returns is available in the Returns & Exchanges FAQs.
Direct Oura Ring exchanges are only available for a different size of the same ring. If you want a different model or color, you will need to return your original ring for a refund within 30 days and place a new order.
See our article for instructions on how to start a return or exchange.
Manage Oura Membership
Oura Membership provides full access to the Oura App for daily health insights, personalized recommendations, an ever-growing suite of innovative features, and more.
Oura Membership management is done through the Membership Hub. See this article for more information on Oura Membership.
